Muma Pădurii provides access to digital educational materials immediately after enrollment. Because content becomes available instantly, refund requests are handled according to the policy outlined below.

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Access to Content

After purchase, participants gain access to course modules and learning materials available within the platform.

Since access is immediate, refund eligibility depends on the level of course usage.

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Request Period

Refund requests may be submitted within five (5) calendar days from the purchase date.

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Eligibility Criteria

Refund requests may be considered when course engagement remains limited.

Evaluation may include:

• accessed lessons or modules
• interaction with materials
• time spent within the platform
• participation in activities

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Processing Refund

Approved refunds are returned to the original payment method within 7–14 business days.